EHC Job Openings

Machias

Part-Time

JOB DESCRIPTION
Title: Medical Assistant
Position Category: Hourly/Non-exempt
Supervisor: Family Practice Physician or RN
Position Description: The Medical Assistant assists the provider in medical and laboratory procedures
including preparation of the patient; maintains patient medical records; maintains cleanliness of medical
exam rooms and laboratory; processes provider initiated referrals to other health care professionals and
managed care organizations, maintains medical supplies; assists other team members as necessary.
Performs a variety of administrative and clinical duties that support patient care and is team-oriented.
All EHC employees are expected to engage and be active participants in quality improvement projects
and efforts, risk identification and reporting, attend trainings and meetings as requested and contribute
to overallteam spirit and cooperation. Employee contributions in this regard are valued and necessary
for the organization's successful care of our patients/clients.
Duties/Responsibilities:
1. Room patients in exam rooms and performs patient interview according to procedure,
documenting in the EHR.
2. Measure and record vital signs, perform dressing changes, EKG's, nebulizer treatments, ear
irrigations, medication administration, oxygen use, changing respirators and patient set-up
and administration of oxygen, vision screening, spirometry, any and all other
task/procedures related to patient care as ordered by a provider.
3. Set up and assist provider with procedures, utilizing aseptic and sterile techniques.
4. Administers injections including subcutaneous, intramuscular and intradermal as ordered by
provider.
5. Identifies and applies proper written and verbal communication to instruct patients in
health and wellness, nutrition, hygiene, treatment and medications, personal and physical
safety and other areas as directed by provider.
6. Understands and utilized proper documentation of patient encounters andinstruction.
7. Maintain cleanliness and disinfects exam rooms between patients; cleans and disinfects
laboratory and medical equipment as necessary or requested by provider; assist in
maintaining general cleanliness of clinic.
8. Uses and tests autoclave and sterilization equipment.
9. Stocks and prepares exam rooms for the day.
10. Draw blood, process and send out blood, urine and other specimens according to
established laboratory procedures; may perform in-house labs and document results (e.g.
HbA1C, PTINR, UA, etc.). Make necessary documentation in patient's electronic medical
record.
11. May organize and maintain laboratory. Perform laboratory procedures as ordered by
provider, in accordance with applicable federal, state or other agency requirements.
12. Organize, maintain, and order general medical and laboratory supplies, inventory and
records pertaining to same.
13. May organize and maintain a tracking system for pap smears and mammograms.
14. Update computer data bases associated with state subsidized medical programs (e.g. Maine
Immunization Program, Maine Breast and Cervical Program) as needed or requested by the
provider or manager.
15. Schedule appointments with other physicians or agencies when referred by provider;
contact managed care and insurance companies as necessary to confirm benefits orobtain
prior authorization for medical procedures and referrals; maintain record of referrals
completed, including date accomplished, date patient notified of appointment and other
applicable information as required by provider.
16. Type referral letters when provider refers a patient to another physician or agency. Gather
needed documentation and send with the referral letter.
17. Assist the provider in obtaining medication Prior Authorizations for patients as needed.
18. Documents and mails letters to patients that do not show for appointments, according to
policy.
19. Assist the provider in the accomplishment of other tasks as requested by provider or office
manager.
20. Package up biological waste according to guidelines and prepare for pick up.
21. Maintain refrigerator/freezer log; perform daily, weekly, monthly checks including but not
limited to: AED, refrigerated medications, medication cabinet, etc.
22. Order outside labs, procedures as directed by provider (e.g. X-rays, MRI)
23. Maintain MOS log.
24. Open and close clinic as necessary.
25. Adheres to all EHC Policies and Procedures.
26. Attends education, training and meetings as requested and required.
27. Performs other tasks, within scope, as deemed necessary by supervisor.
Minimum Entrance Requirements:
1. Current BLS certification
2. Minimum, one year working experience as a medical assistant and/or phlebotomy technician in
outpatient clinic or laboratory. Current AAMA certification as a Certified Medical Assistant
preferred; current ASPT certification as Certified Phlebotomy Technician or one-year training
experience preferred.
3. Excellent verbal/written communication skills.
4. Proficient typing computer skills and basic knowledge of computer use.
5. Prefer experience with Electronic Health Record.
Essential Functions:
COMPREHENSION: Understand and apply non-routine verbal and/or written instructions.
ORGANIZATION: Organize and prioritize individual work schedule to manage multiple tasks and/or
projects.
DECISION MAKING: Make decisions that have an impact on the clinic's operations and services.
COMMUNICATION: Communicate and explain a variety of information.
PHYSICAL REQUIREMENTS: Lift/carry 10-25 lbs., walking/standing/bending/kneeling/squatting; Ability
to assist patients on and off exam table/chairs; visual acuity, eye hand coordination, speaking and
hearing; ability to use interfaced communication devices.

See document(s) linked below for more information.

Job Description Opens PDF file for the Medical Assistant (Float) position. 

Eastport

Part-Time

JOB DESCRIPTION
Title: Eastport - Patient Service Representative
Position Category: Hourly/Non-exempt
Supervisor: Operations Manager
Position Description: Manage and direct phone calls, check patients in and out, schedule appointments
and manage provider's schedules.
All EHC employees are expected to engage and be active participants in quality improvement projects
and efforts, risk identification and reporting, attend training and meetings as requested and contribute
to overall team spirit and cooperation. Employee contributions in this regard are valued and necessary
for the organization's successful care of our patients/clients.
Duties/Responsibilities:

• Open reception and waiting rooms by 6:30am each day. This includes unlocking doors, drawers,
  and windows. Turning on lights and TV in the waiting room. Count the cash box, turn on
  computers, and set up paperwork needed for the day for all departments. Start taking calls at
  6:45 and schedule acute visits.
• Answer and manage all calls that come into the switchboard, assist the caller or forward the call
  appropriately.
• Develop proficient skills within the EMR and supporting programs. Utilize each program as
  intended by the organization. Offer support to patients who need additional help maneuvering
  electronic devices such as the iPad.
• Liaison between patients and clinical staff and inform patients of possible delays.
• Check in and register all patients for EHC by greeting them in a professional and courteous
  manner.
• Review the following days schedule, determine who is due for annual paperwork and print it for
  the following day. Review the CCM patient list and determine who is due for annual paperwork
  that month, either mail it to the patient with a return envelope or have it ready for that patient
  if they are scheduled for an in-person appointment with their provider.
• Monitor patients in the waiting room, remind patients to check-in upon arrival.
• Verify, input and update all patient insurance information accurately at every patient visit.
  Collect a copy of or scan insurance cards into electronic system. Update demographic
  information and ensure annual paperwork is completed by the patient.
• Always maintain confidentiality per HIPAA laws.
• Receive and convey messages accurately in writing, verbally, and electronically.
• Inform patients of the cost of care, including co-pays, sliding fee scale and self-pay accounts.
  Collect payment from patients at time of visit and record each transaction into the system.
  Work with the Billing Office to enhance the revenue cycle.
• Assist patients as needed for help to complete appropriate forms accurately, get a wheelchair,
  or just someone to lean on for stability, escort patients as needed.
• Be familiar with the Slide Scale Application, offer it to those who are uninsured or under-insured
  and recognize who those patients are
• Schedule and reschedule all appointments in person, over the phone, and by request of the
  provider. Manage /update schedules regularly including patients on the "wait list", for
  providers and staff in effort to keep provider's schedules filled. Blocking out schedules for
  vacations, holidays, and time off. Notify all patients by phone or letter (if unable to contact
  patients by phone) of rescheduling appointment dates.
• Work as a team player (by treating everyone with the same respect) while having the ability to
  work professionally with all co-workers.
• Train new front desk personnel while having a courteous and professional manner and
  answering all questions brought to your attention. Support the organization by supporting
  coworkers and other departments.
• Attend and participate in required professional development meetings.
• Keep the reception area organized throughout the day to help make the day run as smoothly as
  possible.
• Maintain the waiting area. Remove outdated information on the community board, organize
  reading material throughout the day and be aware of who is in your waiting room at all times.
• During down time, do any task that was unable to be completed during the work week. (Make
  copies of documents used at reception area; input updated information into the computer;
  make calls to patients for reschedules; maintain/update the Front Desk Manual etc.)
• Perform other duties asked by all persons in a supervisor position inacontinuously changing
  medical practice.
• At the end ofthe day; TOS/Reconcile and verify all collected funds. Review the medical
  schedules to make changes if needed, complete all unfinished tasks that must be done that day.
  Empty recycle bins, Lock windows, doors and drawers, turn off PCs, TV, lights and machines and
  make sure all patients are out of the building before you leave.
• Order supplies for reception area.
  Minimum Entrance Requirements for Reception:
• High school Diploma
• Computer experience
• Ability to multi-task
• Ability to work with other employees, patients, and the public in a professional manner.
• Prior experience in the health field is desired but not essential.
• Physical requirements include keyboard operation, answering phones, escorting patients
  throughout the building, sitting for extended periods of time, ability to lift 25 lbs as well as
  transitioning from sitting to standing position many times throughout the day. Visual acuity for
  extended periods of monitor operation.
  ESSENTIAL FUNCTIONS:
  COMPREHENSION: Understands and applies non-routine verbal and/or written instructions.
  ORGANIZATION: Organize and prioritize individual work schedule to manage multiple tasks and/or
  projects
  DECISION MAKING: Makes decisions that have an impact on the immediate work unit's operation
  and/or services.
  COMMUNICATION: Communicates and explains a variety of information
  PHYSICAL REQUIREMENTS: keyboard operation and sitting for extended periods of time. Ability to lift
  25 lbs.; Walking/Standing/Bending/Kneeling/Squatting; Visual acuity for extended periods of monitor
  operation. Ability to use interfaced communication devices (Electronic Medical Record, telephone,
  internet, etc.)

See document(s) linked below for more information.

Job Description Opens PDF file for the PSR position. 

Eastport Facility

Contract/Salaried/Exempt

Experienced, full-time licensed Primary Care Provider sought to work in a busy integrated small rural facility (FQHC), located on the ocean in beautiful Downeast Maine.

Duties/Responsibilities:

Provide evidence based primary health care within EHC Scope of Service (Assess, diagnosis, treatment, evaluate effectiveness of care, and provide preventive health care for EHC Patients of all ages.
Provide primary care services off-site when applicable (ie: home bound patient)
Provide acute care as necessary.
Maintain accurate electronic medical records.
Maintains compliance with appropriate licensing regulations.
 Key member of medical team and meets regularly with Department Team to coordinate on Patient care.
 Benefits Include:

Generous paid leave package, including nine paid holidays.
Employer paid insurance premiums for the employee
See document(s) linked below for more information.

See document(s) linked below for more information.

Job Description Opens PDF file for the Physician's Assistant or Nurse Practitioner position. 

For more information or to submit a resume, please contact Wanda Burke, HR Coordinator at 207-853-0190 or wburke@eastporthealth.org.