EHC Job Openings

Machias

Part-Time

Title: Eastport - Patient Service Representative - Pediatrics
Position Category: Hourly/Non-exempt
Supervisor: Pediatric Office Coordinator
Position Description: Answer phone calls and check patients/clientele in/out of the facility.
All EHC employees are expected to engage and be active participants in quality improvement projects
and efforts, risk identification and reporting, attend trainings and meetings as requested and contribute
to overall team spirit and cooperation. Employee contributions in this regard are valued and necessary
for the organization's successful care of our patients/clients.

Duties/Responsibilities:

• Report to work and open reception/waiting room area by 7:30am each day. This includes
  unlocking doors, drawers, and windows. Turning on lights and TV in waiting room. Count the
  cash box, turn on computers/machines, and set up paperwork needed for the day for all
  departments. Start taking calls at 7:30 and schedule for acute visits.
• Answer and manage all calls that come in and assist the caller or place as directed.
• Liaison between patients and clinical staff, and inform patients of possible delays.
• Check in and register all patients for EHC by greeting them in a professional and courteous
  manner.
• Verify, input and update all patient insurance and demographics information accurately at every
  patient visit. Collect a copy of, or scan insurance cards into electronic system.
• Maintain confidentiality at all times per HIPAA laws.
• Receive and convey messages accurately in writing, verbally, and electronically.
• Inform patients of cost of care, including co-pays, sliding fee scale and self-pay accounts. Collect
  payment from patient at time of visit and record each transaction into the system. Work with
  the Billing Office to enhance the revenue cycle.
• Assist patients as needed for help to complete appropriate forms accurately, get a wheelchair,
  or just someone to lean on for stability.
• Schedule and reschedule all appointments in person, over the phone, and by request of the
  provider. Manage /update schedules regularly including patients on the "wait list", for
  providers and staff in effort to keep provider's schedules filled. Blocking out schedules for
  vacations, holidays, and time off. Notify all patients by phone or letter of reschedule
  appointment dates.
• Work as a team player (by treating everyone with the same respect) while having the ability to
  multi-task with all co-workers.
• Train new front desk personnel while having a courteous and professional manner and answer
  all questions brought to your attention.
• Attend and participate in professional development required meetings.
• Keep the reception area organized throughout the day to help make the day run as smooth as
  possible.
• Perform other duties asked by all persons in a supervisor position in a continuously changing
  medical practice.
• At the end of the day; TOS/Reconcile and verify all collected funds. Review the medical
  schedules to make changes if needed, complete all unfinished task that must be done that day.
  Empty recycle bins, Lock windows, doors and drawers, turn off PCs, TV, lights and machines and
  make sure all patients are out of the building before you leave.
• Order supplies for reception area.
  Minimum Entrance Requirements for Reception:
• High school Diploma
• Computer experiencе
• Ability to multi-task
• Ability to work with other employees, patients, and the general public in a professional manner.
• Prior experience in the health field desired but not essential.
• Physical requirements include keyboard operation, answering phones and sitting for extended
  periods of time. Ability to lift 25 lbs. Visual acuity for extended periods of monitor operation.
  ESSENTIAL FUNCTIONS:
  COMPREHENSION: Understands and applies non-routine verbal and/or written instructions.
  ORGANIZATION: Organize and prioritize individual work schedule to manage multiple task and/or
  projects
  DECISION MAKING: Makes decisions that have an impact on the immediate work unit's operation
  and/or services.
  COMMUNICATION: Communicates and explains a variety of information
  PHYSICAL REQUIREMENTS: keyboard operation and sitting for extended periods of time. Ability to lift
  25 lbs.; Walking/Standing/Bending/Kneeling/Squatting; Visual acuity for extended periods of monitor
  operation. Ability to use interfaced communication devices (Electronic Medical Record, telephone,
  internet, etc.)

See document(s) linked below for more information.

PSR Ad Opens PDF file for the PSR position. 

Eastport Facility

Contract/Salaried/Exempt

Experienced, full-time licensed Primary Care Provider sought to work in a busy integrated small rural facility (FQHC), located on the ocean in beautiful Downeast Maine.

Duties/Responsibilities:

Provide evidence based primary health care within EHC Scope of Service (Assess, diagnosis, treatment, evaluate effectiveness of care, and provide preventive health care for EHC Patients of all ages.
Provide primary care services off-site when applicable (ie: home bound patient)
Provide acute care as necessary.
Maintain accurate electronic medical records.
Maintains compliance with appropriate licensing regulations.
 Key member of medical team and meets regularly with Department Team to coordinate on Patient care.
 Benefits Include:

Generous paid leave package, including nine paid holidays.
Employer paid insurance premiums for the employee
See document(s) linked below for more information.

See document(s) linked below for more information.

Job Description Opens PDF file for the Physician's Assistant or Nurse Practitioner position. 

For more information or to submit a resume, please contact Wanda Burke, HR Coordinator at 207-853-0190 or wburke@eastporthealth.org.