EHC Job Openings

Eastport

Full-Time

JOB DESCRIPTION
Title: School-Based Community Health Navigator/Community Health Worker (CHW)
Position Category: Hourly/Non-Exempt, Full-Time, 40 hours per week
Supervisor: Director of Care Management
Position Summary: The School-Based Community Health Navigator/Community Health Worker
(CHW) is a trained public health worker who serves as a bridge between students, families,
schools, healthcare providers and community resources to promote health, reduce disparities,
improve access to care, and support overall well-being. This year-round position supports students
and families by connecting them to medical, behavioral health, social, and community-based
services, including tele-behavioral health, care coordination, health insurance enrollment
assistance, and social support resources.
The School-Based Community Health Navigator/CHW works closely with school personnel, health
care providers, care coordinators, behavioral health staff, and community agencies to improve
health outcomes and remove barriers to care. The position also supports outreach, enrollment,
and patient navigation activities for Eastport Health Care (EHC) and the communities served.
Essential Duties and Responsibilities:
1. School-Based Behavioral Health Support
• Coordinate and support school-based tele-behavioral health services.
• Maintain Student tele-behavioral health appointment schedules and coordinate student
class pull-outs as needed.
• Promote student and family engagement with behavioral health providers and healthcare
services.
• Collaborate with school personnel and health care teams to support student wellness and
continuity of care.

2. Care Coordination and Patient Navigation
• Serve as a liaison between students, families, schools, healthcare providers, hospitals,
community agencies, government agencies, and insurance entities.
• Assist students and families in accessing healthcare, tele-behavioral health services,
community-based clinicians, and social service resources.
• Facilitate communication between providers, school staff, students, and families regarding
appointments, referrals, and follow-up care.
• Assist patient/clients in utilizing resources, including scheduling appointments and
completing applications for programs and services.
• Identify and address barriers to care including transportation, food insecurity, housing
instability, childcare, utility insecurity, and insurance coverage.
• Perform Non-Medical Drivers of Health (NMDOH) screenings and coordinate referrals to
appropriate resources and services.
• Support Community Health Integration (CHI) activities and document services provided in
the electronic medical record (EMR).
• Assist with prior authorizations, referrals, appointment reminders, and insurance eligibility
verification.
• Liaison with billing to perform pre-visit planning.
• Recognize medical or mental health emergencies and follow established protocols.

3. Community Outreach and Health Education
• Promote wellness and prevention through culturally appropriate health education and
outreach activities.
• Distribute educational materials regarding common health concerns and available services.
• Coordinate and facilitate group sessions, workshops, outreach events, or presentations
related to health education, insurance literacy, and community resources.
• Conduct outreach activities to increase awareness of services available through EHC and
community partners.
• Develop and maintain positive working relationships with community organizations and
resource agencies.

4. Outreach and Enrollment Assistance
• Assist patients and community members with enrollment in the Health Insurance
Marketplace (Healthcare.gov), MaineCare, and the EHC Sliding Fee Program.
• Help individuals identify qualifying life events and complete enrollment or renewal
applications.
• Assist with uploading required documentation and making updates to Marketplace
applications.
• Conduct outreach and educational activities related to open enrollment and insurance
literacy.
• Track and report outreach, enrollment, and assistance activities as required.

5. Documentation and Administrative Responsibilities
• Document all client interactions, referrals, CHI activities, and related services accurately in
the EMR.
• Maintain confidentiality in accordance with HIPAA and organizational policies.
• Track and submit required program data and monthly reports.
• Maintain accurate records and ensure all client registration and consent information is
complete.
• Utilize office technology and software systems effectively, including EMR systems,
Microsoft Office, scanners, and communication platforms.

6. Patient-Centered Medical Home (PCMH) Responsibilities
• Participate in team-based care and interdisciplinary collaboration.
• Participate in daily huddles and care coordination activities.
• Attend required staff meetings, training, and quality improvement initiatives.
• Support patient self-management and engagement in care plans.
• Participate in Performance Improvement Team meetings and other assigned committees.

7. Other Duties
• Maintain professional boundaries and respectful communication with all clients and
partners.
• Continuously expand knowledge of community resources, healthcare systems, and support
services.
• Perform other duties as assigned.
• Potential for some night and/or weekend services to foster participant enrollment and
parent engagement.

8. General Expectations
• Demonstrate commitment to the mission and values of the organization.
• Work collaboratively and professionally with staff, students, families, providers, schools,
and community partners.
• Maintain strict confidentiality regarding organizational operations, patients, students, and
employees.
• Follow all organizational, school, safety, infection control, and HIPAA policies and
procedures.

9. Qualifications
Education and Experience
• High School diploma required; Associate degree in health, human services, social services,
public health, or related field preferred.
• Equivalent combination of education and relevant work experience may be considered.
• Community Health Worker Certification required or must be obtained within designated
timeframe.
• Experience working with community resources, healthcare systems, schools, behavioral
health services, or case management preferred.
Skills and Abilities
• Strong communication, interpersonal, and public speaking skills.
• Ability to work effectively with diverse populations and community partners.
• Knowledge of community resources and social service systems.
• Ability to organize and prioritize multiple tasks and responsibilities.
• Proficiency in Microsoft Office, Outlook, EMR systems, and general office equipment.
• Ability to maintain professionalism, confidentiality, and appropriate boundaries.
• Ability to work independently and collaboratively within a team environment.
Licensure and Other Requirements
• Valid driver’s license, reliable transportation, and proof of insurance required.
• Ability to travel between sites and community locations as needed.
• All potential new employees will undergo a background check and Office of Inspector
General exclusion report, and periodically thereafter.
Physical Requirements
• Frequent sitting, standing, walking, ending, and reaching.
• Frequent use of hands for keyboarding and operation of office equipment.
• Ability to lift and transport up to 25-40 pounds occasionally.
• Visual acuity for computer work and documentation.
• Ability to communicate effectively in person and by telephone.
• Reasonable accommodation may be provided for individuals with disabilities.
This job description may be changed or modified as needed to meet organizational needs.

**All requirements and skills are essential, unless otherwise indicated**
This job description does not constitute an employment agreement between the employer
and the employee and is subject to change by the employer as the needs of the employer
and requirements of the job change.

Eastport, Machias, Remote

Full-Time

JOB DESCRIPTION

 Title: Behavioral Health Therapist

 Position Category: Salaried/ Exempt

 Supervisor: Behavioral Health Department Director and Psychiatric Nurse Practitioner

 Position Description: The Behavioral Health Counselor provides psychotherapy and counseling services to individuals seeking mental health or substance abuse services with an emphasis on promoting optimum mental and emotional health within an integrated treatment team.

All EHC employees are expected to engage and be active participants in quality improvement projects and effort risk identification and reporting, attend trainings and meetings as requested and contribute to overall team spirit and cooperation. Employee contributions in this regard are valued and necessary for the organization's successful care of our patients/clients.

Duties/Responsibilities:

 l. Conduct comprehensive psychosocial assessments of individuals referred for mental health, dual diagnoses and substance abuse services.

2. Work as part of a multi-disciplinary integrated treatment team to utilize best practice principles, methods and procedures for diagnosis, treatment planning and delivery of mental health and/or substance abuse services.

3. Provide ongoing behavioral health therapy services individual (adult, child and adolescent per license), couples, family and group counseling; as well as brief consultations for clients referred for mental health services.

4. Provide ancillary treatment referrals as requested and /or indicated.

5. Participate in clinical and staff meetings as scheduled; Participate in clinical case presentations for peer consultation with colleagues on Best Practice Standards of Care

6. Participate in Eastport Health Care administrative meetings as directed.

7. Maintains compliance with State and Federal laws and licensing requirements/regulations commensurate with position/license and practices within best practice standards of care.

8. Adhere to Eastport Health Care Policies and Procedures

9. Adhere to all applicable Federal and State regulations.

10. Performs other clinical duties, special projects as directed.

11. Perform all duties within the scope of individual licensure requirements.

 Addendum:

 Responsibilities of the Psychiatric Mental Health Clinical Nurse Specialist:

 Provides integrated medication management and psychotherapy services under the supervision of a psychiatric Nurse Practitioner and/or psychiatrist.

Minimum Entrance Requirements:

 1. Master's degree in Social Work, Psychology or Advanced Clinical Counseling.

2. Active and valid license to practice within the State of Maine: LCSW; LCPC or APRN

3. Two years' clinical experience providing mental health and substance abuse treatment within an integrated practice setting.

4. Ability to work as part of an integrated multi-disciplinary treatment team.

5. Excellent written and oral interpersonal communications skills.

6. Experience in utilizing Electronic Health Records for clinical documentation.

 Essential Functions:

 COMPREHENSION: Understands Complex problems and collaborates to explore alternative solutions.

 ORGANIZATION: Organize and prioritize individual work schedule to manage multiple tasks and/or projects.

DECISION MAKING: Makes decisions that have a significant impact on the clinics credibility, operations and/or service.

COMMUNICATION: Communicates in-depth information for the purpose of interpreting, and/or negotiating.

PHYSICAL REQUIREMENTS: keyboard operation and sitting for extended periods of time. Ability to occasionally lift up to 25 lbs. Visual acuity for extended periods of monitor operation. Speaking and hearing. Use of interfaced communication devices.

See document(s) linked below for more information.

Job Description Opens PDF file for the Licensed Clinical Social Worker (LCSW) position. 

Eastport

Full-Time

JOB DESCRIPTION
Title: Medical Assistant
Position Category: Hourly/Non-exempt
Supervisor: Family Practice Physician or RN
Position Description: The Medical Assistant assists the provider in medical and laboratory procedures
including preparation of the patient; maintains patient medical records; maintains cleanliness of medical
exam rooms and laboratory; processes provider initiated referrals to other health care professionals and
managed care organizations, maintains medical supplies; assists other team members as necessary.
Performs a variety of administrative and clinical duties that support patient care and is team-oriented.
All EHC employees are expected to engage and be active participants in quality improvement projects
and efforts, risk identification and reporting, attend trainings and meetings as requested and contribute
to overallteam spirit and cooperation. Employee contributions in this regard are valued and necessary
for the organization's successful care of our patients/clients.
Duties/Responsibilities:
1. Room patients in exam rooms and performs patient interview according to procedure,
documenting in the EHR.
2. Measure and record vital signs, perform dressing changes, EKG's, nebulizer treatments, ear
irrigations, medication administration, oxygen use, changing respirators and patient set-up
and administration of oxygen, vision screening, spirometry, any and all other
task/procedures related to patient care as ordered by a provider.
3. Set up and assist provider with procedures, utilizing aseptic and sterile techniques.
4. Administers injections including subcutaneous, intramuscular and intradermal as ordered by
provider.
5. Identifies and applies proper written and verbal communication to instruct patients in
health and wellness, nutrition, hygiene, treatment and medications, personal and physical
safety and other areas as directed by provider.
6. Understands and utilized proper documentation of patient encounters andinstruction.
7. Maintain cleanliness and disinfects exam rooms between patients; cleans and disinfects
laboratory and medical equipment as necessary or requested by provider; assist in
maintaining general cleanliness of clinic.
8. Uses and tests autoclave and sterilization equipment.
9. Stocks and prepares exam rooms for the day.
10. Draw blood, process and send out blood, urine and other specimens according to
established laboratory procedures; may perform in-house labs and document results (e.g.
HbA1C, PTINR, UA, etc.). Make necessary documentation in patient's electronic medical
record.
11. May organize and maintain laboratory. Perform laboratory procedures as ordered by
provider, in accordance with applicable federal, state or other agency requirements.
12. Organize, maintain, and order general medical and laboratory supplies, inventory and
records pertaining to same.
13. May organize and maintain a tracking system for pap smears and mammograms.
14. Update computer data bases associated with state subsidized medical programs (e.g. Maine
Immunization Program, Maine Breast and Cervical Program) as needed or requested by the
provider or manager.
15. Schedule appointments with other physicians or agencies when referred by provider;
contact managed care and insurance companies as necessary to confirm benefits orobtain
prior authorization for medical procedures and referrals; maintain record of referrals
completed, including date accomplished, date patient notified of appointment and other
applicable information as required by provider.
16. Type referral letters when provider refers a patient to another physician or agency. Gather
needed documentation and send with the referral letter.
17. Assist the provider in obtaining medication Prior Authorizations for patients as needed.
18. Documents and mails letters to patients that do not show for appointments, according to
policy.
19. Assist the provider in the accomplishment of other tasks as requested by provider or office
manager.
20. Package up biological waste according to guidelines and prepare for pick up.
21. Maintain refrigerator/freezer log; perform daily, weekly, monthly checks including but not
limited to: AED, refrigerated medications, medication cabinet, etc.
22. Order outside labs, procedures as directed by provider (e.g. X-rays, MRI)
23. Maintain MOS log.
24. Open and close clinic as necessary.
25. Adheres to all EHC Policies and Procedures.
26. Attends education, training and meetings as requested and required.
27. Performs other tasks, within scope, as deemed necessary by supervisor.
Minimum Entrance Requirements:
1. Current BLS certification
2. Minimum, one year working experience as a medical assistant and/or phlebotomy technician in
outpatient clinic or laboratory. Current AAMA certification as a Certified Medical Assistant
preferred; current ASPT certification as Certified Phlebotomy Technician or one-year training
experience preferred.
3. Excellent verbal/written communication skills.
4. Proficient typing computer skills and basic knowledge of computer use.
5. Prefer experience with Electronic Health Record.
Essential Functions:
COMPREHENSION: Understand and apply non-routine verbal and/or written instructions.
ORGANIZATION: Organize and prioritize individual work schedule to manage multiple tasks and/or
projects.
DECISION MAKING: Make decisions that have an impact on the clinic's operations and services.
COMMUNICATION: Communicate and explain a variety of information.
PHYSICAL REQUIREMENTS: Lift/carry 10-25 lbs., walking/standing/bending/kneeling/squatting; Ability
to assist patients on and off exam table/chairs; visual acuity, eye hand coordination, speaking and
hearing; ability to use interfaced communication devices.

See document(s) linked below for more information.

Job Description Opens PDF file for the Medical Assistant (Float) position. 

Eastport

Part-Time

A Dental Assistant may perform the following intra-oral procedures only under the direct supervision of the dentist.

Perform certain delegable duties pursuant to Board Rule Chapter 3 under the supervision of a dentist and are responsible for a wide range of tasks in the dental office, ranging from patient care to administrative duties to laboratory functions, clerical, and technological duties.

Duties/Responsibilities: Consist of, but not limited to:

 

1.    Opening office every morning-start compressor, fill enzyme bath, turn on operatory equipment,

2.    Fill water bottles, turn on autoclave, start computers/scanner.

3.    Seat patients, check crossover of information on computer, review health histories, check for any chief complaint; take BP-pulse, alert dentist when patients are ready.

4.    Fill schedule if cancellations or broken appointments arise.

5.    Alert desk staff if dentist needs lab/chart time.

6.    Be present in room whenever dentist is in room.

7.    Suction per need, pass instruments, further explain procedures when asked, dismiss patient.

8.    Sterilize and disinfect room after each procedure.

9.    Organizing and laying out dental instruments for various procedures.

10. Sterilize dental instruments.

11.  Stock room each evening.

12.  Keep lab cleaned, have lab cases in labeled boxes, make sure delivered lab work is in schedule

13.  Dispose of hazardous waste properly.

14. Closing office: At end of day; shut off pumps (compressor), drain and clean enzyme ultrasonic, shut off auto clave, clean lab counters, close all operatory; shut off/lock all computers, scanner, and windows.

15.  Wear uniforms to work. Lab coats are in office for procedures that warrant them.

16.  Keep hair groomed properly above shoulder. Must wear gloves, face mask, eyewear, and protective clothing.

17.  Assist dental hygienist with schedule, cleanup, and setup when time warrants.

See document(s) linked below for more information.

Job Description Opens PDF file for the Dental Assistant position. 

Eastport Facility

Contract/Salaried/Exempt

Experienced, full-time licensed Primary Care Provider sought to work in a busy integrated small rural facility (FQHC), located on the ocean in beautiful Downeast Maine.

Duties/Responsibilities:

Provide evidence based primary health care within EHC Scope of Service (Assess, diagnosis, treatment, evaluate effectiveness of care, and provide preventive health care for EHC Patients of all ages.
Provide primary care services off-site when applicable (ie: home bound patient)
Provide acute care as necessary.
Maintain accurate electronic medical records.
Maintains compliance with appropriate licensing regulations.
 Key member of medical team and meets regularly with Department Team to coordinate on Patient care.
 Benefits Include:

Generous paid leave package, including nine paid holidays.
See document(s) linked below for more information.

See document(s) linked below for more information.

Job Description Opens PDF file for the Physician's Assistant or Nurse Practitioner position. 

For more information or to submit a resume, please contact Wanda Burke, HR Coordinator at 207-853-0190 or wburke@eastporthealth.org.