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EHC Job Openings

Chief Operations Officer

Salaried / Exempt

Position Description:
This position provides leadership, day-to-day management and oversight of the organization’s clinical and facilities operations. Assists the Chief Executive Officer (CEO) with implementation of the organization’s health care plan, program, and facility expansion. Provide direct oversight of organizational operation, to ensure effective services are provided to the target population and surrounding community. Facilitates collaborations within the organization and in the community.

Supervisory Duties:
Reporting to the CEO, the COO is responsible for and has the authority to accomplish the duties set forth below.

Please see the Job Description document linked below for the following information:

  • Duties/Responsibilities
  • Knowledge, Skills, Abilities and Other Characteristics
  • Minimum Entrance Requirements
  • Essential Functions

Job Description - Chief Operations Officer

Medical Assistant/Patient Services Representative

Full-time

Position Category:    Hourly/Non-exempt

Supervisor: Family Practice Physician or RN  

Position Description: The Medical Assistant assists the provider in medical and laboratory procedures including preparation of the patient; maintains patient medical records; maintains cleanliness of medical exam rooms and laboratory; processes provider initiated referrals to other health care professionals and managed care organizations, maintains medical supplies; assists other team members as necessary. Performs a variety of administrative and clinical duties that support patient care and is team-oriented.

For duties/responsibilities, minimum entrance requirements, and essential functions, please see the PDF document linked below.

View details for this position

Patient Services Representative – Behavioral Health (Machias Location)

Full-time

Position Description:

  1. Perform daily administrative support duties as assigned.
  2. Maintain strict confidentiality of client information as per EHC and State/Federal regulations.
  3. Sort and open mail; maintain supply of stamps.
  4. Maintain clean original forms in files and make copies as appropriate.
  5. Answer phones in a courteous manner and route information to appropriate staff in writing, verbally, or electronically with EHR.
  6. Triage telephone calls as indicated.
  7. Greet, check in and check out of clients.
  8. Obtain/update patient registration and demographics information at every patient visit (insurance, address, phone number, etc.).
  9. Collect a copy or scan insurance cards into electronic system; review and verify patient insurance coverage. Call patient insurance to establish that services to be rendered are covered and if a prior authorization or referral is necessary.
  10. Inform patients of cost of care, including co-pays, sliding fee scale and self-pay accounts. Collect payment from patient at time of visit and record each transaction into the system. Tally the receipts, make deposits to bank, and fax information to Eastport Business office.
  11. Scheduling/rescheduling patient appointments; schedule adjustments accordingly for vacations, holidays, and time-off; notify patients by phone or letter of rescheduled appointment dates.
  12. Make daily reminder calls for next day appointments; documenting all applicable client encounters within the EHR.
  13. Perform other related duties as assigned by Supervisor or Department Director. Be willing to step-in to assist staff as needed/directed.
  14. Adhere to all Eastport Health Care Policies and Procedures; Federal and State regulations, and standards of best practice.

Minimum Entrance Requirements: 

  1. High school Diploma
  2. Computer experience
  3. Possess excellent verbal and written communication skills.
  4. Possess excellent organizational skills and the ability to function independently within a busy and fast paced multi-disciplinary environment.
  5. Ability to work with other employees, patients, and the general public in a professional manner.
  6. Prior experience in the health field desired but not essential.

IT Technician - Eastport

Full-time

Position Description: This position is responsible for installing, maintaining and repairing hardware and software components of the organization's computers.

Duties/Responsibilities:

  • Setting up workstations with computers and necessary peripheral devices Checking computer hardware (HDD, mouse, keyboards etc.) to insure functionality
  • Installing and configuring appropriate software and functions according to specifications Develop and maintain local networks and servers in ways that optimize performance Ensure high security and privacy of networks and computer systems

Minimum Entrance Requirements:

  • Degree in computer science preferred, or proven relevant experience
  • 2-3 Years of Experience in a similar role
  • Excellent diagnostic and problem solving skills
  • In Depth understanding of diverse computer systems and networks
  • Ability to multi task with good organizational skills
  • Demonstrated communication skills

Medical Assistant - Eastport Medical

Full-time

Eastport Health Care has an opening for a Full-Time MA in our Eastport office. The position requires excellent people skills and the ability to provide coverage as a Medical Assistant. Must have proficient computer skills and possess excellent communication skills, and a positive attitude. Electronic medical record experience is required.

Please see the Job Description document linked below for the following information:

  • Position Description
  • Duties/Responsibilities
  • Minimum Entrance Requirements
  • Essential Functions

View details for this position

Medical Assistant - Behavioral Health - Machias Location

Part-time

Position Description:

  1. Adhere to all EHC Policies and
  2. Uphold accurate and effective verbal and written communication skills to include clear, concise, and accurate written documentation in patients' electronic health record (EHR).
  3. In preparing the client/patient for their Clinical services: Perform basic Intake process, which includes but is not limited to checking the patient/client into the EHR system; meeting with the client to perform a basic review and or update of information documenting the following: medication reconciliation; allergy update; problem list update; and any psychosocial
  4. Perform daily administrative support duties as assigned to include but not limited to: managing referrals; greeting the client/patient at check-in; fee collection; answering the telephone and triaging patient needs; maintaining accurate recording of all telephone calls; assisting clinical staff in the management of patient crisis to include possible suicidal/homicidal ideation; triaging walk-in patient needs; scheduling client appointments and follow up consultations; making daily reminder calls for next day appointments; maintaining accurate documentation all of patient/client contact and or tasks assigned within the client
  5. For Psychiatric support preparation: Perform and record client vital signs, including height and weight; review current medication list noting any changes or deviations and record all within the client EHR; access HealthlnfoNet to obtain patient information from outside providers; with clinical direction access the PMP to manage controlled substance information and accurately record information; perform toxicology screens, UA and pill counts as directed; arrange for FedEx pick up of specimens; send delegated medication and lab orders; Problem solve with pharmacies; with clinical direction, scheduling, administering and tracking monthly injections; complete prior authorizations for MaineCare and Medicare plans, and tracking
  6. Perform other duties as assigned by

Minimum Entrance Requirements:

  • Current AAMA Certification as a Certified Medical Assistant; CCMA/CNA/CRMA in a medical office setting preferred. Any clinical medical office experience will be
  • Current BLS Certification
  • Possess excellent verbal, written and computer skills and experience documenting within an
  • Ability to establish and maintain harmonious working relationship with co-workers in an integrated medical/mental health setting.
  • Ability to effectively communicate with Patients and other community professionals, and the public at large and follow clinical directions from Medical and Mental Health
  • Ability to meet minimum physical, mental and visual standards of the job, to include ability to lift items not exceeding 25 pounds.

EHC offers a competitive compensation package.

Unless otherwise indicated, for more information or to submit a resume, please contact::
Eastport Health Care, Inc.
Attn: Elaine Curtis, HR Manager
30 Boynton St.
Eastport, ME 04631

Phone: 207-853-0181
Email: ecurtis@eastporthealth.org

Eastport Health Care, Inc. is an Equal Opportunity Employer and Provider.

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