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EHC Job Openings

Patient Service Representative – Podiatry

Full-time

(4 days a week in Calais, 1 day a week in Machias)

  • Answer and manage all calls that come into the switchboard assist the caller or place as directed.
  • Liaison between patients and clinical staff, and inform patients of possible delays.
  • Check in and register all patients for EHC by greeting them in a professional and courteous manner.
  • Verify, input and update all patient insurance and demographics information accurately at every patient visit. Collect a copy of, or scan insurance cards into electronic system.
  • Maintain confidentiality at all times per HIPAA laws.
  • Receive and convey messages accurately in writing, verbally, and electronically.
  • Inform patients of cost of care, including co-pays, sliding fee scale and self-pay accounts. Collect payment from patient at time of visit and record each transaction into the system. Work with the Billing Office to enhance the revenue cycle.
  • Assist patients as needed for help to complete appropriate forms accurately, get a wheelchair, or just someone to lean on for stability.
  • Schedule and reschedule all appointments in person, over the phone, and by request of the provider. Manage /update schedules regularly including patients on the “wait list”, for providers and staff in effort to keep providers schedules filled. Blocking out schedules for vacations, holidays, and time off. Notify all patients by phone or letter of reschedule appointment dates.

For more information or to submit a resume, please contact:
David Grieco, HR Manager
207-853-0181
dgrieco@eastporthealth.org

Population Health/Medical Records Coordinator

Full-time

Population Health Coordinator Duties/Responsibilities:

  1. Review target patient lists or disease registries to identify low- and emerging-risk patients.
  2. Conduct follow-up telephone calls to low and rising risk patients to eliminate identified care gaps.
  3. Obtain outside medical records to reconcile patient medical records within scope.
  4. Document data and care in the population health care management system and maintain confidentiality.
  5. Prepare, review, and audit the data collected for the accuracy and completeness.
  6. Educate and train staff in data collection process and techniques.
  7. Proactively seek opportunities to improve abstraction and reporting efficiencies.
  8. Dulcian CCM Solution – train, manage, troubleshoot, and monthly claim approval.
  9. Back up for data collection system.

Additional responsibilities of this position include some Medical Record Coordinator duties:

  1. Establish new patients for MDs & PCPs and check the chart for completeness
  2. Retrieve records as required by health center clinical staff
  3. Audit medical record information to ensure timely completion and compliance with federal, state, and organizational standards for medical record documentation
  4. Completes monthly coding chart audits
  5. Collaborate with healthcare providers to troubleshoot root causes of medical record documentation issues
  6. Respond to patient request for copies of protected health information and answers questions regarding access and release of protected health information
  7. Analyze medical reports for completeness; scan/upload into the electronic health record (EHR)
  8. Perform quality monitoring activities to verify conformity to policy and procedure
  9. Assists with departmental policy and procedure updates

For more information or to submit a resume, please contact:
David Grieco, HR Manager
207-853-0181
dgrieco@eastporthealth.org

Licensed Clinical Social Worker - Calais

Full-time

People are the key to success of our health center and we rely on our staff to make our patient-focused vision come to life. Eastport Health Care aspires to meet a full spectrum of health needs in rural Maine with innovative, affordable treatment. Leading through listening, learning through partnership, and serving through collaboration make us agents of change for better health outcomes in Washington County.

If you are interested in joining our team, we would love to hear from you!

Job requirements:

  • Licensed Clinical Social Worker; a substance abuse licensure welcomed.
  • Generalist practitioner with experience working with adults, children, adolescents, families and groups.
  • Ability to work within an integrated medical practice in a small rural facility (FQHC).
  • Able to work independently and as part of a team.
  • Must have reliable transportation.
  • Position will include travel within service area as needed.

*Great Work Environment *Comprehensive Benefits *Market Competitive Salary

Please submit cover letter and resume to:
Eastport Health Care, Inc.
Attn: David Grieco, HR Manager
30 Boynton St.
Eastport, ME 04631

Email: dgrieco@eastporthealth.org

Certified Medical Assistant Behavioral Health Department – Machias Office

Full-time

$500 Sign-on Bonus (after successful completion of 90-day probationary period)

Eastport Health Care aspires to meet a full spectrum of health needs in rural Maine with innovative, affordable treatment. Leading through listening, learning through partnership, and serving through collaboration make us agents of change for better health outcomes in Washington County. If you are interested in joining our team, we would love to hear from you!

We offer a great work environment, comprehensive benefits, and market competitive salary. The position requires excellent communication and people skills, clinical and administrative experience, proficient computer skills, and travel is required within our service area. Electronic medical record experience is a plus.

Please submit cover letter and resume to: 
Eastport Health Care, Inc.
Attn: David Grieco, HR Manager
30 Boynton St.
Eastport, ME 04631

Email: dgrieco@eastporthealth.org

Part-time Screener

(Per-Diem)

Eastport Health Care aspires to meet a full spectrum of health needs in rural Maine with innovative, affordable treatment. People are the key to success of our health center and we rely on our staff to make our patient-focused vision come to life. If you are interested in joining our team as a Per-Diem Part-Time Screener, we would love to hear from you!

Duties/Responsibilities:

  1. Responsible for screening all individuals entering the Eastport building.
  2. Wipes down waiting room surfaces (chairs, check-in area, all door handles, etc.)
  3. Completes educational or training requirements as required. Attends all meetings as required.
  4. Adheres to all EHC Policies and Procedures.

For more information or to submit a resume, please contact:
David Grieco
HR Manager
207-853-0181
or dgrieco@eastporthealth.org

EHC offers a competitive compensation package.

Unless otherwise indicated, send resumes to:
David Grieco, HR Manager
30 Boynton Street
Eastport, ME 04631
dgrieco@eastporthealth.org

Eastport Health Care, Inc. is an Equal Opportunity Employer and Provider.

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